Cookie Policy

This Cookie Policy explains how Total Business Signs, ABN 74 675 250 950 (“Total Business Signs”, “we”, “us” or “our”), uses cookies and similar tracking technologies when you visit www.totalbusinessigns.com.au (the “Website”).

It should be read together with our Privacy Policy. By using the Website, you acknowledge that cookies may be placed on your device as described below. Where consent is required or requested, optional cookies will be used in accordance with the choices you make through our cookie banner or settings tool.

1. What are cookies?
Cookies are small text files stored on your computer, tablet or mobile device when you visit a website. They allow a website to remember information about your visit, such as your preferences, session details and how you interact with pages.

We may also use related technologies such as tracking pixels, tags, local storage and software development tools. In this policy, references to “cookies” include these similar technologies where appropriate.

2. Why we use cookies
We use cookies to operate and secure the Website, remember user preferences, understand how visitors use the Website, improve its performance and measure the effectiveness of our marketing.

Depending on the technology used, cookies may collect information such as:

  • your IP address, browser type, device type and operating system;
  • the pages you visit and how long you spend on them;
  • the website or advertisement that referred you to us;
  • actions taken on the Website, such as submitting an enquiry; and
  • general location information derived from your device or IP address.

Some of this information may be personal information when it identifies you or can reasonably be linked with other information to identify you.

3. Types of cookies we may use

CategoryPurposeYour choice
Strictly necessaryRequired for core functions such as security, network management, form operation and remembering your cookie choices.Always active
FunctionalRemember preferences and provide enhanced website features or embedded services.Optional
AnalyticsHelp us understand visitor numbers, traffic sources and how people use the Website so we can improve it.Optional
AdvertisingMeasure advertising performance, limit repeated advertising and help deliver more relevant advertising on other platforms.Optional

The exact cookies used may change as we update the Website. Where available, our cookie settings tool provides current information about active cookie categories and providers.

4. Third-party services
We may use third-party services to help operate, analyse and market the Website. These providers may place or access cookies when their services are enabled. Depending on the Website configuration, these services may include:

  • website hosting, security, content delivery and form-processing providers;
  • analytics services such as Google Analytics;
  • advertising and conversion-measurement services such as Google Ads or Meta;
  • embedded maps, videos, social media content or other external features; and
  • customer enquiry, email marketing or website performance tools.

Third-party providers handle information under their own privacy and cookie policies. Some providers may process information outside Australia. We encourage you to review the privacy information provided by each relevant service.

5. Tracking pixels and online advertising
We may use tracking pixels or similar technologies to measure enquiries, understand advertising performance and present advertising to people who may be interested in our signage and printing services.

Where these technologies involve personal information, we aim to configure them to collect only information reasonably necessary for the relevant purpose. We do not intentionally send sensitive information through advertising or analytics pixels.

You can decline or withdraw permission for optional advertising cookies through our cookie settings tool. You may also be able to manage advertising preferences directly through the relevant advertising platform.

6. Cookie duration
Cookies may be either session cookies or persistent cookies:

  • Session cookies expire when you close your browser.
  • Persistent cookies remain on your device for a set period or until you delete them.

The duration of each cookie depends on its purpose and the settings applied by us or the relevant third-party provider. We retain cookie-derived information only for as long as reasonably necessary for the purpose for which it was collected, subject to legal and operational requirements.

7. Managing your cookie choices
When you first visit the Website, you may be shown a cookie banner that allows you to accept, reject or customise optional cookies. Strictly necessary cookies cannot be disabled through the Website because they are required for essential functions.

You can change your choices at any time by selecting the “Cookie Settings” link on the Website, where available.

You can also manage or delete cookies through your browser settings. The steps vary by browser and device. Blocking all cookies may affect website functionality, and some features may not operate as intended.

8. Do Not Track signals
Some browsers offer a “Do Not Track” setting. There is currently no universally accepted standard for responding to these signals. We respond to the cookie choices available through our Website and any controls required by applicable law.

9. Personal information and privacy
Where information collected through cookies is personal information, we handle it in accordance with applicable Australian privacy laws and our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose and protect personal information, and how you can request access or correction or make a privacy complaint.

10. Changes to this Cookie Policy
We may update this Cookie Policy when our Website, technology, service providers or legal obligations change. The updated version will be published on the Website with a revised “Last updated” date.

We encourage you to review this policy periodically. Where a material change affects your cookie choices, we may ask you to confirm those choices again.

11. Contact us
If you have questions about this Cookie Policy or our use of cookies, please contact:

Total Business Signs
ABN: 74 675250950
Address: U2, 28 Guthrie Street, Osborne Park

Phone: (08) 9204 1478
Email: print@totalbusinessigns.com.au
Website: www.totalbusinessigns.com.au